Eaco is committed to protecting your privacy. We recognise that users of Eaco place ongoing trust in our services, and we take your privacy seriously. Eaco does not collect personally identifying information except when you specifically and knowingly provide it subject to the exceptions set out below.
Eaco provides customer feedback, message boards and other services for both public and private forums. Please remember that any information that is disclosed in public forums becomes public information. You should exercise caution when deciding to disclose your personal information.
If you have queries, concerns or would like to revise your personal records maintained by Eaco, please contact us. You can email us at [email protected], or via mail to:
188 Johnston Street
Collingwood VIC 3066
Your personal information is important to us.
Eaco collects information in two ways; automatically when you log onto our web servers and when you provide your details through an Eaco online form.
Web servers: For each visitor to our web page, our web server may automatically recognise the users domain, IP address and sometimes an email address.
Eaco users are required to provide a valid email address and other personal details as a condition of registration. Eaco users will be placed on our mailing list only by their explicit request.
Why do we require your personal information?
The information we collect is used to continually improve your site experience, by customising the content and web layout according to your preferences indicated by your use of the site.
Eaco needs to collect, use and disclose the information required on online forms to provide you with the services to which the online forms relate. Your information may also be used by Eaco to tell you about useful products, discounts, special offers, competitions and invitations to special events. Eaco may notify you about updates to our web site. If you do not want to receive this material, please contact us.
To provide you with services or information you request from the web site by filling out an online form, Eaco may need to disclose your information to our business partners and contracted service providers.
In submitting your details, you should be mindful that information published on the Internet is available to everyone using the Internet. You should not provide this information if you do not want it to be publicly available.
Under the foregoing circumstances, Eaco may disclose personally identifying information without first notifying you or obtaining your consent.
Eaco aims to ensure your personal details are up-to-date. If you have queries, concerns or would like to access or revise your personal records maintained by Eaco, please change your details within Eaco or contact us.
Eaco may share non-personal aggregate, or summary, information about our visitors with partners or other third parties, which is a customary practice on the Internet. For example, we might provide a count of our users from a particular area code.
Eaco uses market research to monitor traffic to and across its web site. This technology involves inserting special scripting in the code of each web page. This code is downloaded by you when you visit each page and then sends information about your use of the page, eg. the duration that the page was open. Information collected using this technology does not identify you personally in any way and is only used for compiling aggregate statistics of web site use for Eaco.
Eaco uses a standard Web browser feature called “cookies” to help us improve your experience. A cookie is a small text file that many web sites write through your browser when you visit them. A cookie can only be read by the site that places it, so Eaco cannot “see where you’ve been” based on any other cookies in your browser. Netscape Navigator uses a single file called “cookies.txt” to record all cookies, and you can open this file in any text editor to see what it looks like.
On some areas of Eaco, cookies are used to distinguish you from other users. However, cookies merely provide us with a unique anonymous number that we can use in identifying — and enhancing — the use of sections of our site.
Cookies can also be used to store your user name and encrypted password, if you so choose. You may choose to disable cookies in your browser or use security software to prevent the storage of cookies. However if you disable cookies, we may not be able to fulfil your request or provide you with an appropriate level of service in some areas of the Eaco web site. Below are instructions to help you disable cookies if you use Internet Explorer or Netscape Navigator. If these options don’t apply to you, Contact Us for further assistance.
If you use Internet Explorer:
If you use Netscape Navigator:
Some sections of Eaco may be powered by our business partners and service providers, to bring you the most relevant and up-to-date information. As a result, these companies have access to information such as your domain, IP address and clickstream information. Eaco will take reasonable steps to protect the privacy of any personally identifying information that these companies have access to.
Eaco may also use agencies to place advertising on our web pages. These agencies may collect information such as your domain, IP address and clickstream information. Eaco will take reasonable steps to protect the privacy of any personally identifying information that these agencies have access to.
Eaco may present advertisements or links to partner companies. When you click on these links or enter information, you may be transferred to an advertiser’s or partner’s Web site. Eaco has no control over the privacy practices or information that these sites may request of you. We are not and cannot be held responsible for the privacy practices or content of these sites.
If you order catalogues from Eaco third party advertisers or partners, any such order will indicate your consent to receive from them other catalogues, announcements, product news, newsletters, and/or other information, via shipping methods including but not limited to Australia Post, overnight ground/air courier, or other electronic means, that may or may not be of interest to you. You will need to contact them directly to ‘opt-out’ of receiving this material.
Eaco takes all reasonable steps to secure your personal details. Eaco stores your information on secure servers which are housed in controlled environments to protect against loss, misuse or alteration of your information collected at the Eaco web site. All Eaco employees and service providers are contractually obligated to respect the confidentiality of your personal details.
To assist in keeping your data secure, we recommend that you keep your Eaco password and account details secure. Please contact us if you require a change of password and username.
You can visit the Australian Federal Privacy Commissioner’s web site for more information about protecting your privacy and Australian privacy issues.
Last updated: April 24, 2023
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application refers to Eaco, the software program provided by the Company.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Eaco Systems, 22 Main Street, Great Western, VIC 3374.
Country refers to: Victoria, Australia
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
Information regarding your location
Pictures and other information from your Device's camera and photo library
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
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